How do I get midi designer pro ?

Question

Hi I purchased midi designer pro about 2 years ago , for about $30 , I am trying to download it but there is only a version pro 2 in the App Store which wants me to pay $38 , where is version 1 ? , and what is the upgrade situation for existing customers ?

Thanks

UPDATE : Midi designer lite 2 is showing in my purchases ! What is going on ?

Where is my midi designer pro 1 gone ?

Answer 1

You Have to Restore Purchases for Lite

HI and thanks for your question. MDP2 is a free upgrade for MIDI Designer Pro users. If you had bought MDP, it would show up in your Purchased apps. 

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Instead, you probably unlocked MIDI Designer Lite (which we just released as Version 2.4, a free upgrade for existing users only). Press on the Lite icon in the app and try "Restore Purchases." 

Check your receipts from Apple in your email to verify the whole situation, as well. 

Thanks! 

Comments

Thanks I have checked my purchases and your right I paid 24.99 for the lite version , anyways I have 2 more questions .

1) the lite 2 version is not unlocked it has a banner , how do I remove it ?
Or / and
2) how much is the upgrade to pro ? And how to do it ?

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Hey there, as I say above: Press on the Lite icon in the app and try "Restore Purchases."   That's the icon ON the Lite Bar. Let's start with that, please.

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Doesn't work , when I press it it says"  checking upgrade options " for 5 seconds , then disappears and then does nothing ! Same if I tap on extra packs !

Also this lite 2 does not show up in Australia App Store ?

What else can I do ?

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Aha! That explains some things. Just sent you an email with some new stuff to try. Thank you!

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Can you resend that email with things to try please it hasn't come through thank you

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Still no email with things to try ? I take it your busy , so let me know when you resend it please !

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Thanks, this is resolved via email, I'm closing this ticket.

Answer 2

You Have to Restore Purchases for Lite

HI and thanks for your question. MDP2 is a free upgrade for MIDI Designer Pro users. If you had bought MDP, it would show up in your Purchased apps. 

---

Instead, you probably unlocked MIDI Designer Lite (which we just released as Version 2.4, a free upgrade for existing users only). Press on the Lite icon in the app and try "Restore Purchases." 

Check your receipts from Apple in your email to verify the whole situation, as well. 

Thanks!